Terminate your home security plan correctly. Find the physical address, official email, requirements, and a free cancellation template.
No-contract policy: SimpliSafe operates on a month-to-month subscription basis. You can cancel at any time without paying cancellation fees, but you must submit your request before your next billing cycle.
Certifies the sending and content of your request. Safe and legally binding solution.
Send a physical letter via tracked post directly to the Manchester office.
customer-support@simplisafe.com
Keep the delivery receipt.
Manage subscription options from your account dashboard online.
Send your cancellation request to SimpliSafe via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.
✉️ Cancel with LegallyMail nowCopy the text below, complete the highlighted fields, and send via LegallyMail.
Date: [Date]
SimpliSafe, Inc.
Customer Support / cancellations Department
Subject: Request to Terminate Security Subscription - Account No: [ACCOUNT NUMBER]
Dear Customer Relations,
Please accept this letter as formal request to terminate my SimpliSafe professional monitoring subscription for account number [ACCOUNT NUMBER], associated with the property located at [SERVICE ADDRESS].
I request that the service stop date be scheduled for [STOP DATE] (immediate or at the end of the current billing cycle). Please stop all future automatic billing charges associated with this subscription.
Please send me written confirmation of this service termination request.
Sincerely,
[YOUR FIRST AND LAST NAME]
Address: [YOUR ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]
Signature: ___________________________
Follow these instructions to stop your alarm monitoring service safely.
Decide when you want the professional monitoring service to stop (usually before your next billing cycle to avoid paying for another month).
Copy our free template and enter your account details and monitored property address.
Send the request through LegallyMail to secure an official certified proof of delivery date and prevent further credit card charges.
Once monitoring is canceled, your SimpliSafe alarm will still function as a local, unmonitored siren. You do not need to return the hardware as you own it.
Verify that no new monthly subscription invoices are charged to your billing method.