Terminate your subscription correctly. Find the physical address, official email, legal notice periods, and a free cancellation template.
Early termination: Vivint contracts typically have a 60-month or 48-month minimum term. Canceling prior to this requires paying off the remaining equipment balance or contract fees.
Certifies the sending and content of your request. Safe and legally binding solution.
Send a physical letter via tracked post directly to Vivint's Utah headquarters.
support@vivint.com
Keep the delivery receipt.
Contact customer service online or through the Vivint Smart Home app to initiate the process.
Send your cancellation request to Vivint via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.
✉️ Cancel with LegallyMail nowCopy the text below, complete the highlighted fields, and send via LegallyMail.
Date: [Date]
Vivint, Inc.
Attn: Cancellation Department
4931 N 300 W, Provo, UT 84604
Subject: Cancellation of Vivint Services - Account Number [ACCOUNT NUMBER]
Dear Cancellation Department,
Please accept this letter as formal request to cancel my Vivint smart home/alarm services and terminate my contract for account/contract number [ACCOUNT NUMBER], respecting the 30-day notice period.
I request that you stop all recurring billing charges on my bank account starting from the end of the notice period.
Please send me a written confirmation stating the effective cancellation date and confirming my account balance is zero.
Sincerely,
[YOUR FIRST AND LAST NAME]
Address: [YOUR ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]
Signature: ___________________________
Follow these instructions to close your alarm account safely.
Check if you are still under minimum term or have equipment balances to pay off before canceling.
Fill in the highlighted fields of the template with your personal account details.
Deliver the written cancellation request through LegallyMail to ensure you get a valid proof of receipt.
Vivint is legally obliged to notify you of the account closure date.
Settle any remaining equipment fees or purchase plans to complete the cancellation.