Close your account correctly. Find the physical address, official email, requirements, and a free account closure template.
Zero Balance: Ensure your Starling Bank balance is £0.00 and all spaces/pots are cleared before submitting the closure request.
Certifies the sending and content of your request. Safe and legally binding solution.
Send a physical letter via tracked post directly to Starling Bank London operations.
help@starlingbank.com
Keep the delivery receipt.
Close your account directly through the Starling Bank mobile app in the account settings menu.
Send your closure request to Starling Bank via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.
✉️ Close with LegallyMail nowCopy the text below, complete the highlighted fields, and send via LegallyMail.
Date: [Date]
Starling Bank
Attn: Account Closure Team
PO Box 74335, London, EC2P 2NY, United Kingdom
Subject: Request for Bank Account Closure - Account Number [ACCOUNT NUMBER]
Dear Customer Service Team,
Please accept this letter as formal request to close my Starling Bank account number [ACCOUNT NUMBER], including all checking/savings spaces associated with it, effective immediately.
I confirm that I have stopped all direct debits and standing orders linked to this account, and that the account balance is zero (or has been transferred out).
If there are any remaining funds in the account, please transfer them to my alternative bank account, or mail a cheque to my address below.
Please send me a written confirmation of the account closure and stating that no further fees or charges are due.
Sincerely,
[YOUR FIRST AND LAST NAME]
Address: [YOUR ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]
Signature: ___________________________
Follow these instructions to close your bank account safely.
Transfer out your remaining funds to your new bank account, leaving a £0.00 balance.
Make sure you empty all saving spaces/saving goals in the Starling Bank app.
Deliver the written closure request through LegallyMail to ensure you get a valid proof of receipt.
Starling Bank will notify you of the account closure status and email your transaction history statement.
Once confirmed, cut up your Starling Bank debit card and dispose of it safely.