Terminate your TV, broadband, or mobile plan correctly. Find the physical address, official email, legal notice periods, and a free cancellation template.
Notice period: Sky requires 31 days' notice for TV and broadband cancellations. If you are switching broadband providers on Openreach network, your new provider can handle the switch automatically.
Certifies the sending and content of your request. Safe and legally binding solution.
Send a physical letter via tracked post directly to the Livingston headquarters.
mysky@sky.uk
Keep the delivery receipt.
Contact Sky customer services online via the Live Chat option on their official website.
Send your cancellation request to Sky via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.
✉️ Cancel with LegallyMail nowCopy the text below, complete the highlighted fields, and send via LegallyMail.
Date: [Date]
Sky Subscriber Services Ltd
Attn: Customer Services / Cancellations Department
PO Box 43, Livingston, West Lothian EH54 7D
Subject: Contract Cancellation - Account Number [ACCOUNT NUMBER]
Dear Manager,
Please accept this letter as formal notification that I am canceling my Sky services (TV / Broadband / Mobile), Account Number [ACCOUNT NUMBER], effective at the end of the notice period.
I request that you stop all direct debits or billing charges on my bank account starting from the end of the notice period.
Please send me a written confirmation stating the effective cancellation date and confirming my account balance is zero.
Sincerely,
[YOUR FIRST AND LAST NAME]
Address: [YOUR ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]
Signature: ___________________________
Follow these instructions to close your telecom account safely.
Check if you are still within the minimum commitment period to avoid early termination charges.
Fill in the highlighted fields of the template with your personal account details.
Deliver the document through LegallyMail to ensure you get a valid proof of receipt.
Sky is legally obliged to notify you of the account closure date.
Ensure no further monthly service fees are debited from your card or bank.